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Return Policy

Returns

All products, “new” & “used” have a 14-day return period that begins when the customer receives the product. In case a product still includes the manufacturer’s guarantee, this will be specified in the provided product information. If you would like to request a return please contact the seller of the item located on the invoice. In most cases the seller will be our main office in Tampere, which you can reach easily at info@kamerastore.com

Return Shipping

Kamerastore pays return shipping:
If the item received is not as described in its unique item condition ratings.

Customer pays return shipping:
If the item received is as described in its unique item condition ratings.
Example: A customer decides they no longer want the product (within the return period) or discovers they’ve ordered incompatible products.

Used Items

Most of our items on Kamerastore.com are “used” to some degree. Each product is professionally evaluated through our condition grading criteria and shown on the product pages. 

New Items

Some item types are always “new”, such as lens adapters and film (like roll film & sheet film) and include in the price the Finnish VAT of 24%, unless stated otherwise.